Shipping policy

Order processing time 

The processing time means time between payment and shipment, which shows in the description box on the product page, it differs because different items have characteristic differences, the inventory, the preparation of goods, and production time differs. 

You will receive an order confirmation e-mail within 1 hour after payment, to check again if all order info are correct.

Please note that the processing time may be longer if your personal shipping info is wrong, or your address undeliverable, or other unexpected issues come up. In that case, we will contact you within 24 hours.

 Track Your Order 

You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.

If there is a problem with your tracking number or package delivery, please get in touch with the courier directly prior to contacting us.

Please allow 1-2 days for the tracking information to show.

In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

 You can use the tracking number on the following tracking links to find the tracking status.